Trust & safety
Verify before you pay: Relux franchise scam alert
Fake EV charging franchise offers are common. Here's how to confirm you are dealing with Relux Electric — and how Relux actually takes payments.
Contact Relux directlyOfficial Relux Electric details
| Website | reluxelectric.com |
| Phone | +91-9884866993 |
| [email protected] | |
| Head office | No:16/8, PRV Towers, Ground floor, Grand Southern Trunk Rd, Ramapuram, Guindy, Chennai, Tamil Nadu 600032 |
| Registered company | Relux Electric Private Limited — CIN U34202TN2022PTC150346 (check at mca.gov.in) |
| Driver app | Relux Electric on Google Play and the App Store |
How a genuine Relux franchise works
Site feasibility first
Relux assesses the proposed site — power, access and traffic — and gives feasibility guidance before any order.
Written terms & GST billing
Every transaction is GST billed against a written agreement and invoice from Relux.
Bank transfer only
Payments are by RTGS or bank transfer to Relux. Cash is not accepted, and payment goes to the company, not to an individual.
Red flags
Scams often follow similar patterns. Stay alert and know what the warning signs are.
- You are asked to pay in cash, by UPI to a personal number, or into an individual's bank account.
- Contact only happens over WhatsApp or social media, from numbers or emails that aren't Relux's official ones.
- You're pressured to pay a "registration" or "approval" fee before any site assessment.
- There's no GST invoice, written agreement or company letterhead.
- Websites or pages that look like Relux but use a different domain.
- Offers that don't match the published franchise models and terms.
Frequently asked questions
How do I know a Relux franchise offer is genuine?
Contact Relux directly on +91-9884866993 or [email protected], or visit the Chennai head office, and confirm the person and the offer before sharing documents or paying anything.
How does Relux accept franchise payments?
All Relux transactions are GST billed and paid by RTGS or bank transfer only — cash is not accepted. Payment is made after site feasibility and against a written agreement and GST invoice from Relux.
Where can I check Relux's company registration?
Search the CIN U34202TN2022PTC150346 on the Ministry of Corporate Affairs portal (mca.gov.in) to see the registered company details.
What should I do if I suspect a fake offer?
Stop all payments, keep copies of messages and receipts, inform Relux on +91-9884866993 or [email protected], and report the fraud on the national cybercrime portal (cybercrime.gov.in) or helpline 1930.
Official franchise information
Not sure about an offer?
Call or email Relux before you pay anything.